Frequently Asked Questions about Paid Surveys and SurveyClub Have a question about paid surveys? All of the most frequently asked questions about paid surveys and SurveyClub are answered below. Chances are, your question is one of them. However, if your question is not answered on this page please do not hesitate to Contact Us for help. Thanks! 1. Once I sign-up, when should I expect to receive my first survey? 2. How do I take the Current Survey listed at the top of the website? 3. How many surveys should I expect to receive on a monthly basis? 4. Why do some surveys reward me with prizes, etc. and not cash? 5. How come some surveys involve product offers, free trials, etc.? 6. How much does each survey pay? How much money can I make? 7. How will I get paid for taking a survey, and who will pay me? 8. If SurveyClub is absolutely free, how do you make any money? 9. My schedule is pretty hectic, can I do this whenever I want? 10. I'm concerned about privacy issues. Should I worry about this? 11. Do I need to fit a certain "profile" to take surveys successfully? 12. How do I update my profile, my email address, password, etc? 13. What can I do to make sure I receive all my survey invitations? 14. What about taxes on the money I make? How does that work? 15. I changed my mind - how do I cancel my SurveyClub account? 16. How much does SurveyClub cost, and what is your refund policy? 17. Does SurveyClub have a Paid Surveys Affiliate Program? 1. Once I sign-up, when should I expect to receive my first survey? Generally speaking you should receive your first paid survey within the first week or two. It really depends on your "profile" (male or female, your location, etc.) and the current needs of our clients. Sometimes you'll receive your first paid survey within the first day or two of joining SurveyClub. You're not going to be eligible for every survey, because some surveys are targeted towards either men or women, or those who live in a certain area, etc. For example, if you're a women and the current survey is about men and their grooming habits, you won't be invited to take that survey. If you don't receive an invitation to participate in the current survey listed on our homepage when you register, it simply means that you're not eligible for that survey. You should receive your first paid survey invitation soon thereafter, and in the meantime we suggest you read our Special Report. While you're waiting for your first survey, we highly recommend that you also register with some of our partners. We have partnered with the Top 25 sites that pay for surveys, and once you register with all of them - for FREE - you'll receive more paid surveys then you can handle. Free Paid Surveys Signup • Back to the Top 2. How do I take the Current Survey listed at the top of the website? Upon registering, you will receive an email inviting you to participate if you qualify for the current survey. If you don't receive an email notification, you should also login to your account to double-check just in case you do not receive the email invitation for some reason (due to your ISP's spam filters, etc). Keep in mind that you're not going to be eligible for every survey, because some surveys are targeted towards either men or women, or those who live in a certain area, etc. For example, if you're a women and the current survey is about men and their grooming habits, you won't be invited to take that survey. If you don't receive an invitation to participate in the current survey listed on our homepage when you register, it simply means that you're not eligible for that survey. You should receive your first paid survey invitation soon thereafter, and in the meantime we suggest you read our Special Report. While you're waiting for your first survey, we highly recommend that you also register with some of our partners. We have partnered with the Top 25 sites that pay for surveys, and once you register with all of them - for FREE - you'll receive more paid surveys then you can handle. Free Paid Surveys Signup • Back to the Top 3. How many surveys should I expect to receive on a monthly basis? The short answer is that it depends. Sometimes you'll go for a few weeks with no paid surveys, and the next week you might get 2 or 3. The average is around 2-4 paid surveys per month. In order to make the most money possible, we highly recommend that you also register with some of our partners. We have partnered with the Top 25 sites that pay for surveys, and once you register with all of them - for FREE - you'll receive more paid surveys then you can handle. It will take a little bit of effort to register with them all, but take our word for it - a month from now you'll be glad you did. If you don't have a lot of time, register with just a few each day for a week or so. Free Paid Surveys Signup • Back to the Top 4. Why do some surveys reward me with prizes, etc. and not cash? Some companies will often want you to take a short "screener" survey when you first register with them. Unfortunately these are not usually paid surveys. You'll usually be entered into a drawing, but the purpose of the screener survey is much more important than that ... The real purpose behind screener surveys is that it's how some of the better market research companies get to know you. It's how they determine which surveys you're eligible for, and it's the "secret" to getting invited to take the really good surveys in the future! The funny thing is that because screener surveys don't pay cash, many people don't do them - so the odds of winning the prize being offered are a lot higher than you might think. Here's an example of a Screener Survey from Winning Surveys. Go ahead and take it so you can see how easy they are. It won't take more than a few minutes, and you might win a 2 night hotel stay. In short, do not be discouraged if you receive some screener surveys in the beginning - it's really just their way of weeding out those that aren't serious. More importantly, it's your chance to show that you ARE serious - and deserving of the really good paid surveys. Free Paid Surveys Signup • Back to the Top 5. How come some surveys involve product offers, free trials, etc.? Some market research companies and/or the big companies they represent work with various sponsors, promotional companies, etc. And sometimes you'll be invited to purchase products at a discount, participate in trial offers, etc. You can safely ignore these offers if you're not interested. The reason some of them do this is two-fold - it's a way to help promote their products and services, and it's also used to help offset the cost of paying high rewards to survey participants. You'll notice that these are usually the ones that pay the highest rewards, but you can still ignore the offers. Free Paid Surveys Signup • Back to the Top 6. How much does each survey pay? How much money can I make? Once again, the short answer is that "it depends" due to the ever-changing needs of the market research community. Sometimes you might receive a short survey that takes just a few minutes to fill out and pays $10, and a week later you might get invited to a 2-hour focus group/survey that pays $150. The amount of money you make will also depend greatly on the number of market research companies you register with. If you register with most or all of the Top 25 sites that pay for surveys as discussed in our Special Report, you'll receive 25 times more paid surveys invitations and thus make a lot more money. Free Paid Surveys Signup • Back to the Top 7. How will I get paid for taking a survey, and who will pay me? It depends, but the important thing is that you'll know the exact details up-front before taking a survey. For example, sometimes you'll be paid by the market research company who is conducting the survey on behalf of a client (usually big Fortune 500 companies, but not always). Other times the company that developed the survey - the company that directly wants your opinions - will pay you directly. Payment is usually in the form of a company check that is mailed to you via postal mail, usually within a few weeks. But more and more companies are starting to use online payment processors such as PayPal - which is great because it means that you'll usually receive your reward much faster. Again, the important thing is that you'll be presented with the details before each survey and you decide if you want to participate or not. If you do, you'll provide your payment info as part of the survey process. Once you get going and are constantly receiving payments in the mail and via PayPal it's great! Free Paid Surveys Signup • Back to the Top 8. If SurveyClub is absolutely free, how do you make any money? People are always asking us how can SurveyClub be free when there are lots of seemingly similar sites out there that charge upfront "membership" fees. Just to be perfectly clear, SurveyClub is and always has been completely free. We will NEVER ask or require you to pay us or buy anything from us. We make money when our users take surveys. It really is as simple as that. We don't sell anything. If a business comes to us and wants to send a survey to 50,000 of our users, they will pay us a fee that depends on the type of survey, etc. We will then pay our members the majority of that money in return for taking the survey, and keep a small percentage for ourselves as our profit. Everyone wins! Free Paid Surveys Signup • Back to the Top 9. My schedule is pretty hectic, can I do this whenever I want? Yes! That is probably the best part about surveys and why it's the easiest way for the average person to make some extra cash. It's perfect for everyone because you decide when and how much you want to "work" at any given time. You can do it completely at your own pace. Have an extra 30 minutes in the morning before heading off to work? Do you have a few hours available in the afternoon while the kids are out playing? Or maybe it's 2am and for some reason you can't sleep? These are all perfect times to jump online and do surveys and get paid! On the other hand, maybe you get busy with other things and don't have any time to do surveys for awhile. That's perfectly fine! It's not like there's a boss breathing down your neck, or you have to worry about getting fired. You can do surveys when it's convenient for YOU. Free Paid Surveys Signup • Back to the Top 10. I'm concerned about privacy issues. Should I worry about this? As long as you stick to the "legitimate" market research companies, such as SurveyClub and our partners listed in our Special Report, you will not have a problem in this regard. For one simple reason ... Market research companies know that people like you are the lifeblood of their business. They are usually paid by large corporations to conduct surveys on their behalf, but without consumers like you to take their surveys they would be out of business in a hurry. It's simple economics. For this reason, the market research companies take consumers' privacy very seriously. If word got out that a certain market research company was misusing a consumer's personal information or violating their privacy in other ways, they wouldn't be in business very long. Generally you'll be asked to provide basic information about where you live, what you do for a living, etc. in order to build your personal "profile". This is market research companies know which surveys to send you. But you never have to provide any information you are not comfortable giving out. Each company has their own specific privacy policy, and if you are curious or concerned about a specific companies' policy you can read it at their website. Here at SurveyClub we do not, have not, and will not ever give your personal information to anyone. For more information please see our Privacy Policy. Free Paid Surveys Signup • Back to the Top 11. Do I need to fit a certain "profile" to take surveys successfully? Everything about you - where you live, whether you have a job or go to school, what kind of car you drive, whether you are single or married, etc. - makes up your personal "profile". And this profile is what market research companies use to match you up with the surveys and focus groups that are most applicable to you. After all, there's no sense in wasting anyone's time by sending you a survey about things you have no interest in or experience with. While your "profile" is one of the most important factors that will determine the type and number of survey invitations you receive, there is no such thing as a "good" or "bad" profile. Each and every person simply has a different profile, as everyone in the world is a little different. It doesn't matter if you are single or married, have a job or stay at home with the kids, drive a car or ride a bike, flunked out of school or have a Master's degree - because everyone's opinions are valuable to the market research companies and the clients that hire them. So the short answer is "no" - you do not need to worry about fitting a certain profile in order to get paid for your opinions. If you are at least 18 years old and live in the US or Canada, this is for you. Free Paid Surveys Signup • Back to the Top 12. How do I update my profile, my email address, password, etc? If you need to update the information that we have on file for you - your email address, password, etc. - you can do so at any time. Simply login to your account and click the "Edit Profile" link in the upper left-hand corner of the screen. Enter the new information and your account will be updated instantly. Free Paid Surveys Signup • Back to the Top 13. What can I do to make sure I receive all my survey invitations? As you can imagine, it's very important that we have a valid email address on file for you - otherwise you will miss important paid surveys invitations. If you need to update your email address, login to your account and click the "Edit Profile" link in the upper left-hand corner of the screen. On a related note, our system automatically keeps track of whether you are receiving our emails or not. If your email address doesn't seem to be valid, our emails to you are being bounced, blocked, etc. you will see a warning when you login notifying you that you are not receiving our emails. Also, please note that we do NOT respond to email "challenge" requests. These are systems implemented by some email providers that usually require the sender of an email to visit a special webpage and type in a random string of letters and/or numbers, used to help prevent spam. We understand these systems may be helpful to people who receive a lot of spam, however, due to the huge number of members we have we're simply unable to respond to these requests. To ensure you receive our emails, please do not submit an email that requires a "challenge" response. Unfortunately, spam filters oftentimes block legitimate email that you want to receive. You should also add our email support@surveyclub.com to your address book, and also any "approved sender" or "whitelist" that your system uses to prevent our emails from being blocked accidentally. Free Paid Surveys Signup • Back to the Top 14. What about taxes on the money I make? How does that work? If you're a U.S. citizen, you'll be considered an "independent contractor" for income tax purposes and no income or other taxes are withheld from the payments you receive. At the end of the year, any survey company that has paid you $600 or more will send you an IRS Form 1099 - and you're supposed to include this as "miscellaneous income" on your tax return. If you are not a U.S. citizen, you will need to ask an accountant or other tax professional for the answer to this question, and how it might apply to you in your location. Please note that we are not accountants and are not qualified to provide accounting, tax, or other legal advice. Our answer is based on our understanding of the tax laws, and how we handle this situation ourselves. Always check with your accountant or other tax professional. Free Paid Surveys Signup • Back to the Top 15. I changed my mind - how do I cancel my SurveyClub account? If you're no longer interested in doing surveys, you can cancel your account at any time by clicking the Cancel link at the bottom of any page of our website. Simply enter your User ID or Email and Password, and your account and all of your personal information will be instantly and permanently deleted. Free Paid Surveys Signup • Back to the Top 16. How much does SurveyClub cost, and what is your refund policy? SurveyClub is free - it always has been, and it always will be. If you are looking for a refund, we're afraid that you must have us confused with another website. Please contact your payment processor (Visa, MasterCard, ClickBank, PayPal, etc.) for assistance. Free Paid Surveys Signup • Back to the Top 17. Does SurveyClub have a Paid Surveys Affiliate Program? If you have a website or are just looking to join the best affiliate program, you'll be glad to know that SurveyClub does have a paid surveys affiliate program. If you join our affiliate program you can help people take free paid surveys, and we'll pay you for every person that you refer to SurveyClub. Another great feature of our paid surveys affiliate program is that if the people you refer to SurveyClub also join our affiliate program, you'll earn extra bonus commissions on all of the people THEY refer to take paid surveys! It's one of the best affiliate programs on the web - join our affiliate program today. Free Paid Surveys Signup • Back to the Top